Frequently Asked Questions
What is the normal lead time for an order?
Orders normally arrive within three to five business days of the order date. Pick-up orders placed before 3:30p.m. ET are normally ready for pick-up on the next business day.
Where will my bottles or jars ship from?
BOB’s bottles and jars ship from 407 South East Avenue, Bridgeton, NJ 08302.
What if I need my bottles or jars delivered outside the continental United States?
Many of our customers outside of the continental US utilize international freight forwarding services. Freight forwarders are simply agents or exporters that move cargo to an overseas destination. Because they are already familiar with foreign and domestic import and export regulations/documentation, freight forwarding services can easily organize shipping direct from our warehouses to the non-continental US destination of your choice. For more information on freight forwarding, click here.
How long does it take to get a price quote?
BOB gives you instant price quotes. From the Products page, just click on the bottle or jar you want, and click the Instant Quote button beneath the bottle or jar description. From there, just fill in your desired quantity and zip code, and click Estimate Shipping.
What is the minimum order quantity?
The minimum order quantity is a single pallet. At this time, we’re unable to split or break pallets.
Does BuyOurBottles.com ship internationally?
BuyOurBottles.com ships only to the lower 48 states, but we do have a number of international customers. Customers outside of the lower 48 can either arrange for a preferred carrier to pick up from our warehouse, or we can ship to a desired U.S. border location. From there, customers can arrange alternate freight to the final destination.
Are there any price breaks for larger orders?
The price per pallet stays constant, but our freight rates do change with additional quantities. Feel free to experiment using our Instant Quote function to determine the quantity that yields the best per pallet shipping rate to your location.
Can I schedule a delivery time?
If you’d like to schedule a delivery time, send us an email at firstname.lastname@example.org once you’ve placed your order. We’ll have the driver contact you to schedule a delivery time.
Do I need a forklift?
All of our trucks are outfitted with liftgates, so you won’t need a forklift to unload your pallets. However, once the pallets are on the ground, you may need a pallet jack if the driver isn’t able to back up to the exact location where you want your pallet(s) stored.
What methods of payment are accepted?
We accept major credit cards and PayPal™.
Why do I need to upload a Resale or Tax Exemption certificate?
Because we don’t charge sales tax, we will need your resale or tax exemption certificate in order for you to purchase bottles or jars from us. If that is not provided, then, unfortunately, we cannot sell bottles or jars to you.
Does BuyOurBottles.com offer closures?
BuyOurBottles.com does not offer closures, but they can be purchased from a regional packaging distributor or closure manufacturer.
Are there any additional bottles or jars available for purchase?
If you’d like to order bottles or jars other than the six products featured on this site, feel free to browse the catalog at northamerica.ardaghproducts.com. There you’ll find additional bottles and jars available for purchase by the 53’ truckload (not by the pallet).
Where are your bottles and jars manufactured?
All the jars and bottles available for purchase from BOB are proudly made in the USA at an Ardagh Group glass manufacturing facility.
Are your bottles and jars manufactured using recycled glass?
Yes, every glass jar and bottle manufactured by Ardagh Group is made from 100% natural, sustainable raw materials found in the U.S. – recycled glass, limestone, soda ash and silica sand. Glass has been and will always be 100% infinitely recyclable without any loss of quality and purity, and glass recycling is a closed-loop system, creating no additional waste or by-products.